Why haven’t I got a response from my account recovery form that i submitted?

Anonymous
2024-06-04T00:41:24+00:00

Hi I did the account recovery form for my friend as he lost access to his account due to suspicious activity and I filled out two forms but I haven’t gotten any positive or negative response back to me and the only exception was the security code that I got.

It says they will respond within 24 hours but it’s been at least over 30 hours as I filled them out on June 2nd. I know they can’t help with the account but is there any way to contact or speak to them about why it isn’t arriving in my email?

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  1. Anonymous
    2024-12-09T07:12:18+00:00

    i am having the same issue, anyone got a reply? or a confirmation email from microsoft?

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  2. Anonymous
    2024-12-08T02:51:05+00:00

    if any one got a reply after filling auto recovery form please le me know

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  3. Anonymous
    2024-12-08T02:50:10+00:00

    i am having the same issue...that email is so important to me

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  4. Anonymous
    2024-11-19T14:30:09+00:00

    I'm having the same issue, had to create a new account to try and speak to an agent.

    Several forms sent - no response. Had that email nearly twenty years, so many other accounts are linked to it and zero response from microsoft.

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  5. Anonymous
    2024-11-03T20:28:04+00:00

    This is still an ongoing issue for many users.

    This needs to be fixed

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    2 people found this answer helpful.
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