Why haven’t I got a response from my account recovery form that i submitted?

Anonymous
2024-06-04T00:41:24+00:00

Hi I did the account recovery form for my friend as he lost access to his account due to suspicious activity and I filled out two forms but I haven’t gotten any positive or negative response back to me and the only exception was the security code that I got.

It says they will respond within 24 hours but it’s been at least over 30 hours as I filled them out on June 2nd. I know they can’t help with the account but is there any way to contact or speak to them about why it isn’t arriving in my email?

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  1. Anonymous
    2025-03-05T12:10:36+00:00

    As bad as this sounds im glad i am not the only one who has had this happen this year. i have found many many many threads from year ago which didn't help. the only progress i got was the outlook app was an actual person and they were understanding but couldn't help.

    I have tried 3 forms and the first one said i didn't have enough info so they blocked it. This all stinted from 27th of feb when my xbox had signed me out and wouldn't tell me if it was the wrong password and when i tried to reset the password it was an old back up from 16 years ago, i have everything run through it and found out that any app i use i can change to my new gmail account but it sends a 1 time pass code to my current/blocked email account. gmail has a 24/7 chat teams that font require you to be signed in and a call line that you can talk to real people who can help you.

    Once i recover this im deleting my hotmail as ive made 4 outlook accounts and wants me to verify with another email or get a 6 digit number from my mobile which doesn't work.

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  2. Anonymous
    2025-03-05T09:08:50+00:00

    My email account is blocked since Saturday last week. I filled out a Microsoft recovery form three times it is now Wednesday and I have not had one response. I really need My Email back can somebody

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  3. Anonymous
    2025-03-03T18:23:40+00:00

    I am trying to recover my account and I am not able to. I tried for both my accounts but didn’t receive any reply. Yes or no. I have so many important mails in my account and can’t receive or send anything. Pls help

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  4. Anonymous
    2025-03-03T05:57:00+00:00

    I’m having the same issues on two very old precious accounts. I know for a fact that the info I am putting in is correct. I haven’t got a response on the last two forms I did for each account. But there are very precious photos and videos of my kids etc on there. Forms are not coming back and I’m so frustrated as I lost access to the accounts in December. There isn’t even a tracking log so you can even see if the form is being processed. It has been well over 3 weeks since I did the application form and I’m at my wits end now please help!!!

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  5. Anonymous
    2025-01-19T15:17:03+00:00

    I am having the exact same problem, yet it has been 6 months since the OP posted this. It has already been over 72 hours for me, when should it come through?

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