New Outlook does not show Old emails

Sorry no response. I also have to switch back :/

I have the exact same problem and none of those steps helped me resolved. Have anyone came up with a solution?

Hi. I've encountered the same problem, I had emails in my hotmail account that dated back to as far as 2008, I was storing them because they contained emails and pictures sent to me by a friend who has now passed. I have tried everything to look for these emails but it seems that Outlook thought they were trash and automatically eliminated them for me which is quite sad. When searching for these emails I ca only find the ones I sent to my friend in the "sent" folder, which is why I know that these emails did exist and I know I have and NEVER would have erased these precious emails myelf. What do you have to say for yourself microsoft?

Hi, I have the same problem, this "New" Outlook is not usable if I can't access old emails. I don't know if it is because it can't read pst files or something like that. Essentially, this was a complete waste of time for everybody if that one simple requirement can't be addressed...

I used only 17 % of my 2TB storage. All of a sudden, I cannot see my emails older than six days. Why?