Using New Outlook on Windows for personal email, calendar, and contact management
SOLVED !!! During exhaustive Googling and trawling of the internet over the course of several days, trying to find a solution to the problem, I came across this BRILLIANT Yale University fix which seemed to match my/our problem symptoms exactly .....................
The instructions are very easy to follow and the script is simple to run. I decided to try it and it restored all my missing folders, complete with their contents, in seconds !