New Outlook does not show Old emails

Anonymous
2023-10-13T06:28:36+00:00

I want to try the new Outlook, however it is not showing the old emails.

Any help?

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-14T16:22:26+00:00

    Sounds great, but this is for Microsoft to fix, not for some unverified download because Microsoft's designers are incompetent. The fix has to be part of a Windows Update.

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  2. Anonymous
    2024-01-23T20:45:41+00:00

    I want to try the new Outlook, however it is not showing the old emails.

    Any help?

    SOLVED IT! I had the same problem and tried all the settings here with no success.

    Came across this post about Search Folders today and it worked! All my old emails showed up in the new search folder!

    https://www.nakivo.com/blog/how-to-find-old-emails-in-microsoft-365/

    I don't understand why they aren't in the Inbox anymore but at least they aren't gone. Hope this helps others.

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  3. Anonymous
    2023-10-13T07:42:32+00:00

    Hello,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

    Here are some things you can try if the new Outlook app is not showing old emails:

    • Check that the mailbox has not run out of storage space. Old emails may not load if no space available.
    • Verify that date range/filters are not restricting the view. Check all folders and use "All Mail" or "Everything" view.
    • Old emails may be in the Archive folder rather than Inbox. Look in the folder list on the left for Archive.
    • Try searching for keywords from old emails to see if they will appear in search results.

    Thank you for your precious time. Have a nice day.

    Regards,

    Microsoft Community

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  4. Anonymous
    2024-03-19T16:15:10+00:00

    That did nothing. There is a serious flaw in this new program you're trying to ram down everyone's throats. The program does not work correctly. Mail will show everything. Outlook congratulates me on an empty inbox.

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  5. Anonymous
    2024-02-25T15:42:17+00:00

    The OLD Outlook and the NEW Outlook work differrently. The one thing the NEW OUTLOOK doesn't do is allow any PST import - :-(, Manually had to input all my calendar entries and contacts but so far can't figure out a way to get my emails going back about 5 years. Currently have to toggle between both systems which is not ideal in this age of technology. Disappointed in Microsoft Support but not surprised. Loyal customers are left behind when it comes to changes in systems. Office xxxxxx should be updated for life and not be limited to 10 years support

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