New Outlook does not show Old emails

Anonymous
2023-10-13T06:28:36+00:00

I want to try the new Outlook, however it is not showing the old emails.

Any help?

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2023-12-18T22:43:11+00:00

    I used only 17 % of my 2TB storage. All of a sudden, I cannot see my emails older than six days. Why?

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  2. Anonymous
    2023-10-27T12:47:42+00:00

    I have the exact same problem and none of those steps helped me resolved. Have anyone came up with a solution?

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  3. Anonymous
    2023-10-23T07:23:08+00:00

    Sorry no response. I also have to switch back :/

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  4. Anonymous
    2023-10-13T10:36:18+00:00

    Thank you for the reply.

    • Check that the mailbox has not run out of storage space. Old emails may not load if no space available.

    Does this line above say that I need to have enough cloud space for all my emails? And the emails are only stored and accessed from Cloud?

    Also how do I check the Storage space? This is what I found.

    Image

    • Old emails may be in the Archive folder rather than Inbox. Look in the folder list on the left for Archive.
            - I don't any of the number of folders that I have in inbox. 
      
    • Try searching for keywords from old emails to see if they will appear in search results.
      • No emails appear in search results.

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  5. Anonymous
    2024-02-22T18:23:50+00:00

    I have the same problem.. This is so stupid. How can a multi-billion dollar company NOT be able to support basic email functionality?

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