"Unable to verify account name or password" with hotmail.it account

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Hi everyone, I am getting this error message again, "Unable to verify account name or password" from my hotmail.it account on the MacBook. Despite attempting all the solutions suggested by Google/Apple, none seem to resolve the issue. A temporary fix I found was to delete hotmail account from the mail account list, and then re-add it again. This worked for a few weeks, but then the error message resurfaced. Any assistance with this matter would be greatly appreciated. Best Regards, Felicia.

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Anonymous

2024-09-12T10:30:09+00:00

This work great for me. Thanks a lot
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Anonymous

2024-09-06T14:33:00+00:00
I was able to resolve the same issue. The symptoms and solution for me is as follows:

Setup:

In Mac Mail, I had my Outlook.com email account setup as IMAP, similar to other IMAP accounts

The servers, ports and SSL settings were auto-selected my Mac Mail

My mail servers were auto selected to imap-mail.outlook.com and smtp-mail.outlook.com

Symptoms:

After working for several years, suddenly, Mac would show a message to re-type the password for the Outlook.com account

If the password, which was unchanged for over 6 months, is supplied, connection attempt fails and a message says "Unable to verify account name or password"

Solution:

These were failed attempts: tried all of these and failed -

Turning IMAP off/on from outlook.com,

Turning off POP from outlook.com,

Removing the outlook.com account from Mac and trying to add it again,

Using 'outlook.office365.com' as the incoming IMAP server

What worked for me: Then, I tried adding the account in Mac Settings > Internet Accounts as "Microsoft Exchange"

Mac Settings > Internet Accounts > Add Account ...

Select "Microsoft Exchange"

Enter email and password

The rest was auto configured by Mac

Select which services I want connected (I only chose "Email")

Once completed, it connected successfully and now receiving/sending emails

For now, this has been working and I thought I would share this for others to try.

MM

EDIT: Thanks to Jennifer Mathews2's post on June 29, 2024 and George Christides' reference of it on Jul 31, 2024
Selecting only email services connected worked for me.
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Anonymous

2024-08-29T17:44:03+00:00

In your Microsoft account settings go to "Settings>Mail>Sync email" and uncheck/disable "Let devices and apps use POP"

Works for now...
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Anonymous

2024-08-25T10:03:48+00:00

Same problem here. Just randomly get that error. Actually, an advice "try again several times" from person above helps. But I'm asking to fix the issue.
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