"Unable to verify account name or password" with hotmail.it account

Anonymous
2024-04-05T12:02:21+00:00

Hi everyone, I am getting this error message again, "Unable to verify account name or password" from my hotmail.it account on the MacBook. Despite attempting all the solutions suggested by Google/Apple, none seem to resolve the issue. A temporary fix I found was to delete hotmail account from the mail account list, and then re-add it again. This worked for a few weeks, but then the error message resurfaced. Any assistance with this matter would be greatly appreciated. Best Regards, Felicia.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-09-29T22:04:39+00:00

    Many thanks for this - it fixed the issue for me too.

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  2. Anonymous
    2024-09-29T09:03:44+00:00

    this indeed did the trick for me after months of having had issues. On the other hand I dont know what the exact consequence will be: what is the difference between adding an email aacount via the exchange option vs the Other email account option via the Mac-system itself?

    And more importantly: WHY is Apple not providing this option to its users from the start of having this problem? Why having all these steps which dont lead to a solution ?!

    wasted time till now but thanks for the easy solution

    best regards

    yves

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  3. Anonymous
    2024-09-28T19:35:44+00:00

    Instead of adding your Hotmail account directly, use the option to add an outlook account.

    Worked for me!

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  4. Anonymous
    2024-09-28T19:34:38+00:00

    It’s not exchange you need to use but outlook.

    Exchange is for enterprises :)

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  5. Anonymous
    2024-09-28T18:52:49+00:00

    Hi I have the exact same issue already for some months with hotmail.com account I have already for 20 years.

    I had it with the previous MacOS and now again with the newest MacOS sequoia 15. But in the past, everytime after a few hours or 1 day for some unknown reason my emails were downloading again, so I had the patience to wait all the time but it was very unprofessional.

    But since 3 days, the same error pops up.

    So I finally deleted my account as said in the advice from many support people.

    But when trying to re-add tmy hotmail account, it is just giving the same error!!! " unable to verify account name or password" In-cre-di-ble and extremely frustrating....

    I truly hope someone can inform us on WHAT EXACTLY to do.... as I am sure thousands of customers face the same vague but problematic issue....

    Many thanks upfront for hopefully a good solution....

    Kind regards,

    Yves Horemans

    Belgium

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