"Unable to verify account name or password" with hotmail.it account

Anonymous
2024-04-05T12:02:21+00:00

Hi everyone, I am getting this error message again, "Unable to verify account name or password" from my hotmail.it account on the MacBook. Despite attempting all the solutions suggested by Google/Apple, none seem to resolve the issue. A temporary fix I found was to delete hotmail account from the mail account list, and then re-add it again. This worked for a few weeks, but then the error message resurfaced. Any assistance with this matter would be greatly appreciated. Best Regards, Felicia.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-09-21T13:24:02+00:00

    Try "MiMo’ed’s post on August 5, 2024" - it worked perfect for me. You can't mess up by doing that. For me that worked perfect - as I had posted earlier.

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  2. Anonymous
    2024-09-21T01:36:10+00:00

    I have done all this and it's still not verifying

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  3. Anonymous
    2024-09-21T00:40:48+00:00

    I finally fixed this problem. Go into Mail/Accounts. then delete the hotmail account. Go to Add Account/ Microsoft Exchange/ then fill in the account details to add the hotmail account. Voila!

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  4. Anonymous
    2024-09-12T10:30:09+00:00

    This work great for me. Thanks a lot

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  5. Anonymous
    2024-09-06T14:33:00+00:00

    I was able to resolve the same issue. The symptoms and solution for me is as follows:

    Setup:

    • In Mac Mail, I had my Outlook.com email account setup as IMAP, similar to other IMAP accounts
    • The servers, ports and SSL settings were auto-selected my Mac Mail
    • My mail servers were auto selected to imap-mail.outlook.com and smtp-mail.outlook.com

    Symptoms:

    • After working for several years, suddenly, Mac would show a message to re-type the password for the Outlook.com account
    • If the password, which was unchanged for over 6 months, is supplied, connection attempt fails and a message says "Unable to verify account name or password"

    Solution:

    • These were failed attempts: tried all of these and failed -
      • Turning IMAP off/on from outlook.com,
      • Turning off POP from outlook.com,
      • Removing the outlook.com account from Mac and trying to add it again,
      • Using 'outlook.office365.com' as the incoming IMAP server
    • What worked for me: Then, I tried adding the account in Mac Settings > Internet Accounts as "Microsoft Exchange"
      • Mac Settings > Internet Accounts > Add Account ...
      • Select "Microsoft Exchange"
      • Enter email and password
      • The rest was auto configured by Mac
      • Select which services I want connected (I only chose "Email")
      • Once completed, it connected successfully and now receiving/sending emails

    For now, this has been working and I thought I would share this for others to try.

    MM

    EDIT: Thanks to Jennifer Mathews2's post on June 29, 2024 and George Christides' reference of it on Jul 31, 2024

    Selecting only email services connected worked for me.

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