New Teams meeting add-in is missing from outlook

Anonymous
2023-10-22T10:55:25+00:00

Hi,

I have a PC with windows 11 and Office 365. I have installed the New Teams on it.
the user cannot create a teams meeting from outlook calendar.

When I looked for the add-in Options>Add-ins, I didnt see the add-in there, not even in the inactive or the disabled.

The add-in is installed when I looked in %AppData\local\microsoft\TeamsMeetingAddin..

I tried to uninstall Teams but again same problem.

I took the plugin from a PC that can launch teams meetings from outlook and put it in the folder of the PC that cant and it worked for a day now its not.

thank you

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-12-11T07:43:09+00:00

    Hi

    I have an update. Old Outlook and Old Teams don't mix well with New Outlook and New Teams.

    If one of them updates automatically, this is when you get issues. It's possible to have both versions, and that helps a little, but having both new or both Old seems to be the best solution,

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  2. Anonymous
    2023-12-12T21:20:53+00:00

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  3. Anonymous
    2023-12-15T20:34:53+00:00

    I logged that case with Microsoft support and they received confirmation from the product group confirming the scenario I encountered is related to a known issue. They currently have an ETA for fix for mid-January. When I queried what that fix would be (fix for Outlook 'classic', or Teams (work or school)), the answer was:

    The Teams meeting add-in comes with the Teams client. The new fix should be coming in a New Teams version.

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  4. Anonymous
    2024-01-11T07:56:15+00:00

    We could install the New Teams with Outlook Plugin Addin on a Windows Server 2022 Terminal Server. Here how we did:

    1. Uninstall Teams Classic
    2. If New Teams is already installed, uninstall with command: teamsbootstrapper.exe -x
    3. Reboot the Server
    4. Install the new Teams: teamsbootstrapper.exe -p -o "\your-path-to-msix-file\MSTeams-x64.msix"
    5. Install the Outlook Addin: msiexec.exe /i "C:\Program Files\WindowsApps\MSTeams_23320.3021.2567.4799_x64__8wekyb3d8bbwe\MicrosoftTeamsMeetingAddinInstaller.msi" ALLUSERS=1 /qn /norestart TARGETDIR="C:\Program Files (x86)\Microsoft\TeamsMeetingAddin"
    6. Create User Registry Keys for Addin Start:
      HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect

    REG_DWORD LoadBehavior = 3

    REG_SZ Description = Microsoft Teams Meeting Add-in for Microsoft Office

    REG_SZ FriendlyName = Microsoft Teams Meeting Add-in for Microsoft Office

    Enjoy new Teams with Outlook Addin.

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  5. Anonymous
    2024-01-16T22:04:31+00:00

    @Robpere

    We are looking for a permanent fix to this problem.
    One possible solution is to let the New Teams complete the Teams Meeting Add-In (TMA) MSI installation on a per-user basis after a user logs on and launches the New Teams app (with the destination folder being %localappdata%\Local\Microsoft\TeamsMeetingAddin).

    -TMA MSI is part of the new Teams MSIX so no additional download is needed.
    -Outlook should be started after this completes so if Outlook is set to auto start on launch this may need adjustment

    -Any security settings blocking MSI installations should be configured to allow the TMA MSI (e.g. AppLocker needs to exclude MicrosoftTeamsMeetingAddinInstaller.msi)

    Does this sound compatible with your VDI environment?

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