New Teams meeting add-in is missing from outlook

Anonymous
2023-10-22T10:55:25+00:00

Hi,

I have a PC with windows 11 and Office 365. I have installed the New Teams on it.
the user cannot create a teams meeting from outlook calendar.

When I looked for the add-in Options>Add-ins, I didnt see the add-in there, not even in the inactive or the disabled.

The add-in is installed when I looked in %AppData\local\microsoft\TeamsMeetingAddin..

I tried to uninstall Teams but again same problem.

I took the plugin from a PC that can launch teams meetings from outlook and put it in the folder of the PC that cant and it worked for a day now its not.

thank you

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-19T17:48:43+00:00

    Hi all,

    I took the guidance we got from Teams and posted a Known Issue article with some workaround steps, Teams Meeting add-in is missing in Outlook Desktop after updating to New Teams - Microsoft Support. These should be easier to follow. If I get any feedback on the steps, I'll update the article further. Teams is working to address the issue, but I don't have an ETA yet.

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  2. Anonymous
    2024-01-19T16:29:11+00:00

    Actually I was able to unzip the MSTeams-x64.msix and the MicrosoftTeamsMeetingAddinInstaller.msi is included. I tested it on a PC with only the new Teams and it installed and worked great.

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  3. Anonymous
    2024-01-19T15:39:37+00:00

    Glenn, any word on if MS has fixed the Teams meeting add-in yet??

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  4. Anonymous
    2024-01-17T16:20:09+00:00

    I think I've managed to create a deployment process for new Teams that doesn't disrupt end users working in classic Teams or Outlook.

    Migration process goals: 
    
    	install new Teams while classic Teams is still installed 
    
    	install the new Meeting add-in for Outlook that is bundled with new Teams 
    
    	switch the user to the new Meeting add-in for Outlook without disruption 
    
    	switch the user to new Teams by default via Teams admin center 
    
    	remove classic Teams without affecting the Meeting add-in in Outlook 
    
    		 
    
    The main issue is that uninstalling classic Teams "de-registers" the Teams Meeting Add-in and removes it from Outlook by removing registry entries from 
    
    	HKEY\_CLASSES\_ROOT\CLSID\{19A6E644-14E6-4A60-B8D7-DD20610A871D} 
    
    	HKEY\_CLASSES\_ROOT\TeamsAddin.FastConnect\CurVer 
    
    	HKEY\_CLASSES\_ROOT\TeamsAddin.FastConnect.1\CLSID 
    
    	HKEY\_CLASSES\_ROOT\TypeLib\{C0529B10-073A-4754-9BB0-72325D80D122} 
    
    	HKEY\_CLASSES\_ROOT\WOW6432Node\CLSID\{19A6E644-14E6-4A60-B8D7-DD20610A871D} 
    
    	 
    
    	To resolve this, we can (re)run the Teams Meeting installer MSI in the user context after classic Teams has been uninstalled. 
    
    	 
    
    Package preparation: 
    
    	On a reference computer with classic Teams and the Teams Meeting add-in for Outlook installed, run the latest version of the new Teams bootstrapper.exe. Copy the "MicrosoftTeamsMeetingAddinInstaller.msi" from "C:\Program Files\WindowsApps\MSTeams\_23335.219.2592.8659\_x64\_\_8wekyb3d8bbwe" (note that the path is version specific) for use later. Uninstall classic Teams from the user profile with Add & remove programs, then verify that the Teams Meeting add-in for Outlook is no longer available in Outlook. Run the "MicrosoftTeamsMeetingAddinInstaller.msi" in the user context on the reference computer to verify that the Teams Meeting add-in is once again available in Outlook. 
    
    	 
    
    Deploy new Teams to co-exist with classic Teams, but use the add-in bundled with new Teams: 
    
    	Create a deployment package in SCCM/Intune that includes the bootstrapper.exe and the "MicrosoftTeamsMeetingAddinInstaller.msi", a step that runs the bootstrapper.exe, a step that copies the "MicrosoftTeamsMeetingAddinInstaller.msi" to a location on the C: drive (such as C:\Program Files\Microsoft\TeamsMeetingAddin\1.23.33413\MicrosoftTeamsMeetingAddinInstaller.msi, and a scheduled task triggered at user logon that runs the "MicrosoftTeamsMeetingAddinInstaller.msi". 
    
    	 
    
    	This will set the user up to begin using new Teams and will replace the classic Teams Outlook add-in with the new Teams Meeting add-on the next time the user logs on. 
    
    	 
    
    Uninstall classic Teams and repair the Meeting add-in (use this when you're ready to remove classic Teams): 
    
    	Create a second package in SCCM/Intune that creates a scheduled task triggered at user logon that uninstalls classic Teams, immediately thereafter runs "MicrosoftTeamsMeetingAddinInstaller.msi" and adds the LoadBehavior=3 value to HKEY\_CURRENT\_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect. 
    
    	 
    
    	Uninstalling classic Teams in the user context can be done silently with the command %localappdata%\Microsoft\Teams\Update.exe --uninstall -s 
    
    	The registry values to load the Teams Meeting add-in in Outlook are: 
    
    	 
    
    	[HKEY\_CURRENT\_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect] 
    
    	"LoadBehavior"=dword:00000003 
    
    	"Description"="Microsoft Teams Meeting Add-in for Microsoft Office" 
    
    	"FriendlyName"="Microsoft Teams Meeting Add-in for Microsoft Office" 
    
    	 
    
    	This process will remove classic Teams and then "re-register" the new Teams Meeting add-in and enable it in Outlook the next time the user logs on. 
    

    What other solutions have people found?

    Thanks.

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  5. Anonymous
    2024-01-17T08:15:04+00:00

    I found an answer by falling forward. When I went to New Teams, I also toggled "Try the new Outlook" in my Outlook (Microsoft 365) desktop client. The Teams add-in doesn't appear in the Ribbon anymore but you can create a new Event in calendar, invite whomever you want as an attendee, and on the right of the window is a slider where you can make the Event a Teams Meeting.

    Thanks, Rick - the new perspective that I needed; the new Outlook is not pleasing but sometimes you have to accept the unpalatable, and your solution has done that. The prospect of creating all Teams meetings within Teams for all eternity was just too much.

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