Microsoft Outlook for Mac Version 16.80 will not sync email automatically

Anonymous
2023-12-13T20:11:06+00:00

It appears this update occurred today. Since the update, Outlook will not automatically bring in email (push setting) and must be manually synced each time. I have found no settings to help fix this. This stopped working concurrently with the update. Please fix this.

Outlook | MacOS | Legacy Outlook for Mac | For home

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Anonymous
2023-12-14T17:15:25+00:00

I emptied my Outlook cache and that appears to have fixed it. Right click inbox > properties > empty cache

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  1. Anonymous
    2023-12-13T20:21:43+00:00

    I'm seeing this with all of my Mac users across several tenants/domains. OWA is still working fine in browsers, but that's just a band-aid.

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  2. Anonymous
    2023-12-13T22:27:41+00:00

    I'm seeing this with all of my Mac users across several tenants/domains. OWA is still working fine in browsers, but that's just a band-aid.

    We are seeing a similar issue. We are also on 16.80 and some of our clients can sync if we take them off the legacy view and into the New view.

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  3. Anonymous
    2023-12-14T09:49:50+00:00

    Hi, same here.

    outlook 16.80 will not sync, after logging out and loggin in to the account even the sync button doesn't do anything anymore. (edit: took a LONG time before the manual sync came through)

    Switching from legacy to new outlook works but the gui change is too drastic for the customer.

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  4. Anonymous
    2023-12-14T11:32:55+00:00

    We have this same problem since yesterday on multiple computers, but are still running Outlook 16.79 – so this seems to be a problem not directly related to the new version.

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