Why I cant add new email account in new outlook but in old it works?

worked for me THANK YOU

to everyone at Microsoft literally go **** yourself

Shame on you Microsoft you are not able to fix so common thing to use your app properly...

LOL. I bailed on all of Microsoft's email clients weeks ago. I use Mailbird and couldn't be happier. However, I get a kick out of watching MS flounder when it comes to email. They've had email trouble for YEARS, and they can't even get their OWN email to work properly in the "new" outlook. This whole Microsoft email debacle is a joke.

Update: I was able to add my two M365 accounts to New Outlook on two machines a few weeks back. Then I had to reinstall one of the machines and now I can't add the accounts back. I've checked and I'm running the exact same software versions on both machines. What is this insanity?

Thank you, Microsoft, for this utterly nonsensical change in your licensing application. This was the final push I needed to stop using Hosted Exchange for my domain and my wifes domain.

Been using Hosted Exchange for years. Been really happy with it. But the cost keeps increasing, by removing the Hosted Exchange licensing forced us to adopt Microsoft 365 Business Basic, costing about twice the amount for adding features we never use. The licensing cost keeps increasing almost yearly for no apparent reason.

I've been sticking with it as I prefer Exchange Active Sync over IMAP.IDLE as it handles notifications better. When reading an e-mail on one device, the notification isn't stuck on other devices.

But this finally pushed me to reconsider. We are forced to pay for Microsoft 365 Business Basic twice, just because me and my wife have two different domains. The cost is immense, considering how we use the service. And you keep on bundling additional stuff to increase the price, even though these features has no value to us.

Locking us out of "New Outlook" even though we already pay for access to desktop applications via Microsoft 365 Family, and we both also have desktop applications licensed through our employer, is beyond stupid. This is nickle and diming at it's finest. Requiring you to have a license allowing for desktop application per mailbox instead of the application level is infuriating, to say the least.

Just moved us both from Hosted Exchange / Microsoft 365 over to iCloud+ as we already have this option as part of our Apple One Family subscription. The move was easy, the functionality is pretty much the same, and notifications are working great as Apple doesn't rely on IMAP.IDLE for notifications. This saves us a lot of money per year.

And to just make it all even more silly, guess what? We can utilise "New Outlook" without any issues as it supports adding e-mails from iCloud. So by removing our Microsoft 365 Business Basic subscriptions and moving our e-mail from Hosted Exchange / Microsoft 365 over to iCloud+, we save money, and we are allowed to use "New Outlook".