Why does New Outlook repeatedly ask for an app-specific password?

Anonymous
2023-10-27T18:37:04+00:00

I’m using New Outlook. The first time I used it, it required me to create an app-specific password to access emails in my iCloud account. After I was able to access my emails, I turned off my computer. When I went back next time to access my emails, it told me again that I needed to create an app-specific password, which I did. After using it that way for a while, now it’s asking me a third time to create an app-specific password. Why is it not retaining the app-specific password?

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  1. Anonymous
    2024-02-29T10:54:31+00:00

    As of 29/02/24 I have the same issue, to point out or ask if anyone is using the same I have outlook 2016 which worked perfectly, I also have run Norton 360 for 10 plus years with no issues, "upgrading" to the new 360 outlook has given me this issue, i have repeatedly uninstalled and reinstalled it to try and resolve the issue, i have done the same with Norton "just in case" that was causing it as suggested, i have turned off email settings in Norton with no difference.

    I can only assume the outlook program is faulty, I have to delete and create a new app password every time i use it, what makes it worse is the password prompt pops up and is always on top until you cancel or ok it, whilst typing this it has "blocked" my typing at least 10 times as outlook is open awaiting mail.

    Hopefully someone at outlook will help if they read these.

    A Final note, why are people saying that these replies help in any way? even though they prove you are not alone with the problem, they do not help as the suggestions or confirmations do not resolve the problem, do not give the a good star rating and a yes.

    This reply has not helped you, it will not fix your issue, please give it a NO and 1 star.

    I have identical issue.

    I will add that I must delete the icloud account, then create a new one. Notable, is that I can reuse the same application specific password as before and the account is reactivated and restored. For about 30 minutes. Then Outlook drops the account again and the process repeats. ****?

    You've tried harder than me. I refuse to delete a perfectly good and functional iCould Account! As mentioned previously, I've returned to the Windows Mail program that works fine! Is 'New Outlook' a ploy to get us on subscription to MS 365 or the previous clunky Outlook 2003 / 2010 programs with their cumbersome pst files? Not going back there! When they eventually abolish Win Mail I'll try a final time to see if they've fixed 'New Outlook' if not plenty of good alternative Email Clients to use!

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  2. Anonymous
    2024-02-21T11:42:19+00:00

    I have identical issue.

    I will add that I must delete the icloud account, then create a new one. Notable, is that I can reuse the same application specific password as before and the account is reactivated and restored. For about 30 minutes. Then Outlook drops the account again and the process repeats. ****?

    You've tried harder than me. I refuse to delete a perfectly good and functional iCould Account! As mentioned previously, I've returned to the Windows Mail program that works fine! Is 'New Outlook' a ploy to get us on subscription to MS 365 or the previous clunky Outlook 2003 / 2010 programs with their cumbersome pst files? Not going back there! When they eventually abolish Win Mail I'll try a final time to see if they've fixed 'New Outlook' if not plenty of good alternative Email Clients to use!

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  3. Anonymous
    2024-02-19T22:26:47+00:00

    I have identical issue.

    I will add that I must delete the icloud account, then create a new one. Notable, is that I can reuse the same application specific password as before and the account is reactivated and restored. For about 30 minutes. Then Outlook drops the account again and the process repeats. ****?

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  4. Anonymous
    2024-02-15T17:21:01+00:00

    I have the same problem still as of 15/02/24! 'New' Outlook seems to be incapable of storing the App Pass from iCloud!

    Also it refuses to install my Hotmail Email wheras the previous Win Mail worked fine with every Platform! I am of the conclusion this 'New' Outlook is a piece of junk! Just let us retain Windows Mail it works fine! If it ain't broke don't fix it!

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    3 people found this answer helpful.
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  5. Anonymous
    2024-02-09T20:39:11+00:00

    Same here! 2/9/24

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    1 person found this answer helpful.
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