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I am having major issues in NEW Outlook with the formatting of my emails. I will compose an email, format it properly, and send it. The receiver gets an email with weird large spacing, no spaces where needed, and bullet alignments all messed up. It does not look that way when I send it why are the emails messed up when received? I am using HTML text which has all the issues. I have tried plain text but it does not allow formatting I need like bullets etc. I need this fixed as I can not go back to desktop Outlook as it freezes and crashes all the time. HELP PLEASE!
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The formatting is still terrible in 2025. Just sent an email with proper formatting and it came out with large spacing, among others.
The SOLUTION is to turn off the new feature called "Immersive Reader"
Somebody wanted the whole world to know they added a new feature and turned it ON on Outlook 365. Click on the top link and turn of the spacing:
Hi,
I've been having the same issue. This is an email app. Writing an email with proper paragraph style and spacing is basic. It's messed up on the web version also. Your point number 3. Avoid unnecessary styles, is not helpful. If you want the users to not use extra styles other than plain text, why do you made styles like bold, underline and text color available. And those are basic styles to me to form a proper email. I don't have time to keep finding ways to resolve this issue. Outlook makes me and my company looks unprofessional. I have been sending emails to clients from my Gmail instead. Works just as expected.
Agree! Happening to me as well, totally unacceptable for professional emails. I have to revert to the Old Outlook to send emails with formatting, although I do prefer to new outlook for other functions.
Same here!!!