Is there a way to pin/lock the Favorites to the top of the folder bar?

Anonymous
2023-12-11T15:22:15+00:00

I have hundreds of email folders and when I scroll down, the pinned Favorites scrolls up and is not visible. This causes me to have to scroll all the way back up to get to my inbox. Previously it stayed in place & I could click the inbox. Thank you

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

81 answers

Sort by: Newest
  1. Anonymous
    2024-06-14T15:10:20+00:00

    Add me in here as well. I have 4 companies that I have to keep track of and having them easily accessible as pinned favorites was super helpful. Now I have to continually scroll to find the folder I need on a consistent basis. Throw in that you can't rearrange your folders how you want them as you are forced to put them alphabetically. I also have shared folders that I can't move to my favorites. The new outlook is a fail in so many ways. Developers should really ask what the people want instead of tailoring it to what they think we want. Unfortunately I am being forced to move to the new Oultlook because I am getting an error with the old one and Microsoft isn't giving my IT department any assistance in fixing it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-06-07T16:08:07+00:00

    I decided to give the new outlook another trial and had to revert back to the old after 1 hour because of this and other issues!

    Is this issue going to be addressed? 6 Months have now passed since this original request.

    I'm sure there are many users frustrated with this omission!

    Outlook team need to polish this new version and solve such basic requests asap if they ever want users to change over...

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-06T15:43:37+00:00

    I'm the same. The fact that one can't pin the "Favorites" at the top while scrolling, like the old Outlook, is ridiculous! It's like they've made it less functional and less appealing. Microsoft is taking backward steps with this move. I may end up going back to old Outlook until the Microsoft engineers solve this major issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-30T18:11:56+00:00

    Add my name to the list of people annoyed by this problem. It's a serious flaw for those of us who use lots of folders. Seems ridiculous that it wasn't caught before launch and even crazier that 5 months later there's no sign of a solution coming anytime soon.

    I just (finally) switched over to New Outlook last week, but I am fed up with this shortcoming (and a few others) and switching back to old Outlook.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-23T22:16:09+00:00

    I also would like the Favorites folder to be locked to the top of the side bar!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments