Emails stuck in my draft folder

Dear FayUL,

Thanks for using Microsoft products and posting in the community. 

Realizing that you have a problem with emails getting stuck in the drafts folder.

First of all, you can log in to your web-based mailbox directly to check if you can send or receive mail to or from this contact.

What version of outlook are you using?

If you are using new outlook for windows, please check your internet connection and email configuration.

1. Check your internet connection and email configuration:

 Make sure you are connected to the Internet.

Verify that your email account is properly configured in New Outlook for Windows. To do this, you can go to Settings>Accounts>Administration and verify that your email account is listed and set up correctly.

2. Restart New Outlook for Windows:

 Close and reopen the New Outlook for Windows application. Sometimes a simple restart can solve a glitch.

3. Repair the installation:

 Navigate to Settings > Installed Applications > Outlook(new) > Advanced > Repair.

Repair the installation of New Outlook for Windows.

If classic Outlook for Windows.

1. Please try going to the Drafts folder and resend the email again.
2. Make sure you check the following points:

Select Click on the File tab > Options > Mail tab > Save Message section.

Set the number of minutes to automatically save items that have not been sent after this number of minutes to 0.

3. However, if the problem persists, follow the steps below: Create a new Outlook profile:

Create an Outlook profile - Microsoft Support

Add an e-mail account to Outlook:

Add an email account to Outlook - Microsoft Support

Best Regards,

Peter.Y-MSFT | Microsoft Community Support Specialist

Minimum of 6 characters

In New Outlook emails randomly get stuck in Draft and are not sent. This seems to happen with replies. Microsoft's solution seems to involve webmail but I have Outlook precisely so I DON'T have to use webmail. The randomness of this failure to send is very concerning; i have to go into drafts and forward emails that are stuck in Draft.
Please advise what is going on.

I am having the same issue in Outlook New (I'm on 365). Prior to this I was using Outlook and this never happened. It is not the internet connection.

Emails getting stuck in drafts happens regularly and to different recipients, sometimes individuals and sometimes groups of people, sometimes new emails and sometimes replies. I now have no confidence that my emails will send at all and have to check the sent items after sending an email.

Also, when stuck in drafts I usually cannot send from drafts but have to copy and paste into a new email.

I do like Outlook New but there are two bugs that need acknowledging and fixing. This one and the fact that read messages often revert to unread for no reason and the read/unread does not sync with the Iphone app.

I have a similar sort of issue with New Outlook, where emails have got stuck in Drafts. I've re-opened the draft in a new window, deleted it from the Draft box, then sent it from the open window, which seems to clear the each most times.

However, the more annoying and frustrating issue has just developed following a recent Windows update, where I now get some emails stuck in my Inbox as a Draft and not appearing in the Draft box, or anywhere else! I can delete them, but they reappear in the Inbox within seconds and the original message I'm replying to is also now not in any of the tabs and I cannot resend.

This is a massive glitch and a huge frustration.

If I open my emails through the Outlook App or via Old Outlook, the stuck emails do not show, so it is just New Outlook on my PC that is the issue.

I've tried the Repair option - no change

I don't want to use Reset as I'll loose everything in my current New Outlook, include calendar invites, contacts, emails etc.

SAME PROBLEM. Come on MS. Show you care and listen to our issues!