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Hello
I have emails that appear and disappear in my draft folder but aren't appearing in 'sent.' It's hugely worrying and has happened twice now. They don't have large attachments but there is one recipient in common - could it be something to do with their email address?
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
beyond frustrating isn't it! I have reverted back to the old Outlook and they now send every time, however one of my fave features of pinning emails to top has gone... Win some, you lose some I guess!
You can try to resend, it won't work, once it choose to not send it only send from the webbrowser.
Each day you need to go to the webmail to send the drafts that got stuck in the new outlook. You don't need to change anything, most mails are already send, I have 3 per day that keep stuck.
It's not something Microsoft gonna solve quickly, the solution is Outlook online.
I have opened a Ticket at the Microsoft Support, it was an issue of the Microsoft Servers, a Day later everything worked fine
I believe I’ve found a solution. I think it works if you delete the email address and re-enter it. This is a dumb workaround, but it's better than the infinite loop I was in.
FYI: I figured this out b/c I'm using Outlook on my Gmail account. When I went to the draft folder on the Gmail website, I saw that my to: feel was occasionally empty. That made me think Outlook doesn't see the To: field content correctly.
I believe I’ve found a solution. I think it works if you delete the email address and re-enter it. This is a dumb workaround, but it's better than the infinite loop I was in.
FYI: I figured this out b/c I'm using Outlook on my Gmail account. When I went to the draft folder on the Gmail website, I saw that my to: feel was occasionally empty. That made me think Outlook doesn't see the To: field content correctly.