Using New Outlook on Windows for personal email, calendar, and contact management
Dear Priya2024,
Good day! Thank you for reaching out to the Microsoft Community. We appreciate your inquiry, and we are dedicated to assisting you promptly. Our team is actively reviewing your situation, and we will provide you with an update on the thread accordingly.
Your patience and understanding are valued, and we sincerely thank you for your time and cooperation.
Sincerely,
Libeamlak | Microsoft Community Moderator
Priya2024,
On the Header Bar you will see a "View" tab...
In the View Ribbon you will see a "Folder Pane" with a dropdown menu..
There you will find a "Sort Folders" you have the option of A to Z or Custom.
I prefer A to Z as it sounds you do also..
Miami_Cris