Edits to Calendar Events can't be Saved

Anonymous
2024-03-12T19:39:12+00:00

About a month ago, I started having an issue with saving edited calendar events on a shared calendar that I manage. When I go into an existing Event and edit information such as the date, time, title, or other information and hit "SEND", I get a pop-up saying, "Something went wrong", that "We couldn't save your calendar event. Waiting a bit might help. Keep your calendar event open to try again later." (image of this pop-up is attached).

I have tried to "resume editing", and of course, have waited with the event open, but it still won't save. It seems like this is an issue many others are experiencing as well. Solutions I have seen on other threads include turning off weather displays on the calendar, clearing your cache, and using the app instead of a browser. I have tried all of these things, but nothing has solved this problem. I manage many regular calendar events, and it is a huge hassle to have to delete an original event and replicate it over again from scratch when it only needs a small update, and everyone invited to the event sees the cancellations and re-invitations and becomes confused.

Are there any other solutions that might help? Any updates soon? Thank you.

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

107 answers

Sort by: Oldest
  1. Anonymous
    2024-03-12T22:58:36+00:00

    Hello Azrael,

    I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

    The issue with not being able to save edited events on a shared calendar in Outlook, accompanied by a "Something went wrong" error, suggests there might be a problem with the Outlook service, the calendar's permissions, or a conflict with your account settings. Here are steps to try and resolve the issue:

    1. Review Calendar Permissions: Ensure you have the necessary permissions to edit events in the shared calendar. Sometimes permissions can change or get updated incorrectly.
    2. Use Outlook Web App (OWA): If you're using the desktop app, try making the edits through the Outlook Web App (OWA) at outlook.com.](https://outlook.com%29.) Sometimes the web version doesn't have the same issue.
    3. Update Outlook: Ensure your Outlook application is updated to the latest version. Go to File > Office Account > Update Options > Update Now.
    4. Remove and Re-add the Calendar: Remove the shared calendar from your view and then re-add it. This can sometimes reset any issues with the calendar's synchronization.
    5. Disable Add-ins: Add-ins can sometimes interfere with Outlook's functionality. Try disabling them to see if that resolves the issue. Go to File > Options > Add-ins > at the bottom of the page, select COM Add-ins and click Go, then uncheck any active add-ins and restart Outlook.
    6. Sometimes, the issue might be with your Outlook profile. Creating a new profile can resolve underlying issues. Go to Control Panel > Mail > Show Profiles > Add, and follow the prompts to create a new profile.

    I hope this helps.

    Best Regards, Ibhadighi

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-03-26T13:12:32+00:00

    Hi Azrael,

    I received the same message in the web version of Outlook when trying to edit one event of a series. I tried to edit in the desktop app instead and received a much more helpful message:

    "Cannot reschedule an occurrence of the recurring appointment "[meeting name]". It skips over a later occurrence of the same appointment."

    I was trying to move a Wednesday meeting to Friday, skipping over the Thursday meeting occurrence. Instead, I moved the Thursday meeting to Friday and the Wednesday meeting to Thursday, and was able to make the changes successfully.

    Sharing here in case that's the same issue you ran into!

    -Kate

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-04-30T20:58:17+00:00

    Hello Ibhadighi,

    Thank you for your suggestions.

    I am using the new Outlook Mail desktop app, and calendar events are suddenly not able to be saved and edited. The outlook web app also presented issues. The same error message of "couldn't save event" shows. For one of my emails, I am able to edit its calendar successfully. For my other emails, I am not able to. This issue has been going on for about a week now. There is not a file option in the new outlook web app.

    Any help is appreciated, thank you.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-02T20:25:00+00:00

    I have a same problem... I can't edit any event using my Office 365 accounts.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-21T17:03:33+00:00

    I have the same issue. It is very frustrating. Events that I am invited to cannot be accepted and some meetings show up blank and I have to open and close the "new" outlook several times.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments