Unable to send emails to Yahoo accounts

Anonymous
2024-03-09T03:41:19+00:00

Starting a couple of days ago, I am unable to send emails to Yahoo accounts from my Outlook email. Here is the error message I receive:

Your message wasn't delivered. Despite repeated attempts to deliver your message, a connection to the remote server was closed abruptly.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
This often indicates the recipient's firewall SMTP fixup setting or other firewall settings are preventing the SMTP protocol negotiation from succeeding.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361. 

I went to the link suggested, and did not understand the instructions. Please assist. Thank you.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-01T12:23:25+00:00

    THANK YOU! This fixed it. I have an Office 365 business account, and Microsoft told me yesterday that it was a "known issue" and they were working on it.

    Because of other Outlook issues, I had to do a manual uninstall and whole reinstall of Office last week. I think during that process, the DKIM was set to "disabled".

    My Yahoo correspondent got my email this a.m.

    Thanks again!

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  2. Anonymous
    2024-04-01T12:09:11+00:00

    I am having the same issue.

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  3. Anonymous
    2024-04-01T11:00:52+00:00

    I am having the same issue. All yahoo accounts are not deliverable.

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  4. Anonymous
    2024-03-17T23:20:10+00:00

    Can you get to your admin site on Microsoft 365?

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  5. Anonymous
    2024-03-17T09:57:14+00:00

    I also have this issue. My email is a personal one that I have used for around 10 years.

    Unfortunately I have no idea how to follow your instructions as I am not an IT technician.

    Is there anything you can do at your end ?

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