Unable to send emails to Yahoo accounts

Anonymous
2024-03-09T03:41:19+00:00

Starting a couple of days ago, I am unable to send emails to Yahoo accounts from my Outlook email. Here is the error message I receive:

Your message wasn't delivered. Despite repeated attempts to deliver your message, a connection to the remote server was closed abruptly.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
This often indicates the recipient's firewall SMTP fixup setting or other firewall settings are preventing the SMTP protocol negotiation from succeeding.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361. 

I went to the link suggested, and did not understand the instructions. Please assist. Thank you.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-04-27T13:49:57+00:00

    where in GoDaddy do you go to to change the CNAME info?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-04-27T13:40:19+00:00

    same here. We have called and not received any assistance. This has been very difficult for client relations.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-04-17T22:32:09+00:00

    I agree. Those instructions are greek to me. This is a new issue that started a couple of weeks ago.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Ron-6928 4,991 Reputation points
    2024-04-09T20:50:49+00:00

    I answered your post: https://answers.microsoft.com/en-us/outlook_com/forum/all/why-cant-i-send-my-email-to-yahoo/3ee6cade-ccc5-480f-81cf-c7c1d82252d2

    If you aren't the IT person, you need to contact your IT personnel and give them the link I posted in your own thread above.

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more