Sending, receiving, and organizing email in Outlook.com
I too cannot get into my Hotmail.co.uk account. I do have Microsoft office which I paid for paid for, that isn't the issue. When I try to log into Hotmail as instructed, it whirrs, then fails, and I cannot connect to sign in. I managed to access my Gmail account, that is allowed under new Outlook. The only explanation is vague, New Outlook does not yet support Hotmail. Earlier this year I was allowed to toggle between New and old Outlook, but now this has disappeared too! Why not keep this toggle until Outlook has solved the problem with Hotmail, because it certainly seems to be a problem that Outlook should solve.