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I'm not able to add my work 365 basic account in this new Outlook anymore. I get this error: "This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web."
This is ridiculous that I'm able to add my personal Gmail, my personal Outlook email, but can't add my work account which my company pays money for. Now you want to charge us more by upgrading from basic to standard to able to use your new Outlook I see. I also noticed ads right in my Inbox in this new Outlook. Seriously? Ads too now? Well, it seems like you're very desperate lately dear Microsoft and using such enforcing brute tactics on us - users won't do good for you. It will have opposite effect in fact: Now I will tell my IT boss to switch to Google instead. And guess what? I won't be the only one doing this. You know what's your problem, Microsoft? You never listen and you never care about us. You just do what you want to do and it's all about squizzing money out of us while giving us worst products compared to other companies.
P.S. By the way, your new Outlook sucks and everything you give us lately sucks too.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's not a glitch. They say either upgrade to standard license, either can't use our new Outlook.
It's not a glitch. They say either upgrade to standard license, either can't use our new Outlook.
I had a call from Support Ambassador, he agrees that if you have a business standard license and paid online plans that it makes sense you should be able to add them to outlook. I have lots of clients that have Sales@ info@ accounts@ on their website they have business 365 in their tenant and won't be able to add them if they replace their computer - I already have 2 disgruntled clients that will change their business, one already has redirected Sales@ info@ to google and was able to add them to outlook for free...??? this just does NOT make sense
I went back to the previous version of Outlook in English because the new version sucks!
I agree, i don't like it either
Thank you! Found working Outlook New on old machine. I copied leveldb folder and solved the problem!