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I'm not able to add my work 365 basic account in this new Outlook anymore. I get this error: "This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web."
This is ridiculous that I'm able to add my personal Gmail, my personal Outlook email, but can't add my work account which my company pays money for. Now you want to charge us more by upgrading from basic to standard to able to use your new Outlook I see. I also noticed ads right in my Inbox in this new Outlook. Seriously? Ads too now? Well, it seems like you're very desperate lately dear Microsoft and using such enforcing brute tactics on us - users won't do good for you. It will have opposite effect in fact: Now I will tell my IT boss to switch to Google instead. And guess what? I won't be the only one doing this. You know what's your problem, Microsoft? You never listen and you never care about us. You just do what you want to do and it's all about squizzing money out of us while giving us worst products compared to other companies.
P.S. By the way, your new Outlook sucks and everything you give us lately sucks too.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Still the issue for me as well. It seems like a bug on Windows machines and working well on Mac OS.
Did that and still not working for me..
I'm afraid either they fixed it temporarily, or they blocked it again. Still not working / again not working for Exchange Online only accounts, whichever way on brand new install of W11 23H2, so no previous accounts, Office 365 not installed, so no old fashioned control panel Mail applet, etc.
Not for me. Still broken.
Fixed for 1 person isn't fixed for everyone. This is not solved.
This should not be marked as the answer.
Still have paying M365 customers unable to use the new Outlook which is advertised as free.