This account is not supported in Outlook for Windows due to the license provided by your work or school

Anonymous
2023-09-20T11:21:24+00:00

I'm not able to add my work 365 basic account in this new Outlook anymore. I get this error: "This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web."

This is ridiculous that I'm able to add my personal Gmail, my personal Outlook email, but can't add my work account which my company pays money for. Now you want to charge us more by upgrading from basic to standard to able to use your new Outlook I see. I also noticed ads right in my Inbox in this new Outlook. Seriously? Ads too now? Well, it seems like you're very desperate lately dear Microsoft and using such enforcing brute tactics on us - users won't do good for you. It will have opposite effect in fact: Now I will tell my IT boss to switch to Google instead. And guess what? I won't be the only one doing this. You know what's your problem, Microsoft? You never listen and you never care about us. You just do what you want to do and it's all about squizzing money out of us while giving us worst products compared to other companies.

P.S. By the way, your new Outlook sucks and everything you give us lately sucks too.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-11-22T08:22:48+00:00

    Sadly no. From free options, there's Mozilla Thunderbird but it has very outdated interface, so I personally don't use it. There are some paid clients. One that comes into my mind is eM Client. It has both free and non-free versions. Free version is too basic for my use and didn't like it. Paid versions seem expensive for me and I'm not sure if I will still have the features I want in those paid versions. So, I guess I'll stick with web browser and Gmail instead. Sucks that there aren't many good options for us, but I better use any other service that a service from a company that doesn't care about its users and treats their users as we're nothing but a money generating sheep for them. Microsoft made it very clear that our opinion doesn't matter for them. We come on a last place for them. Money and revenue comes first.

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  2. Anonymous
    2023-11-22T07:37:58+00:00

    I have absolutely lost all patience with MS after struggling with Windows 11 and now this and I'm done.

    Anyone know a good alternative to Outlook?

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  3. Anonymous
    2023-11-22T07:36:22+00:00

    In English please? That's just a ton of jargon that does nothing to tell me what is going on.

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  4. Anonymous
    2023-11-20T06:31:36+00:00

    Now we get ads in Outlook too. So lovely :) I think it's really time to switch to Google folks. Microsoft is at their lowest part in their history.

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    3 people found this answer helpful.
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  5. Anonymous
    2023-11-18T04:58:32+00:00

    FWIW, I just got confirmation from Microsoft Support that they are not permitting cheaper paid email accounts on new Outlook. No reason was given. My colleagues and I have put in a feedback request here: https://feedbackportal.microsoft.com/feedback/idea/2f7925cb-3a80-ee11-a81c-000d3ae46fcb  - anyone encountering this problem should consider upvoting that item.

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    2 people found this answer helpful.
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