This account is not supported in Outlook for Windows due to the license provided by your work or school

Anonymous
2023-09-20T11:21:24+00:00

I'm not able to add my work 365 basic account in this new Outlook anymore. I get this error: "This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web."

This is ridiculous that I'm able to add my personal Gmail, my personal Outlook email, but can't add my work account which my company pays money for. Now you want to charge us more by upgrading from basic to standard to able to use your new Outlook I see. I also noticed ads right in my Inbox in this new Outlook. Seriously? Ads too now? Well, it seems like you're very desperate lately dear Microsoft and using such enforcing brute tactics on us - users won't do good for you. It will have opposite effect in fact: Now I will tell my IT boss to switch to Google instead. And guess what? I won't be the only one doing this. You know what's your problem, Microsoft? You never listen and you never care about us. You just do what you want to do and it's all about squizzing money out of us while giving us worst products compared to other companies.

P.S. By the way, your new Outlook sucks and everything you give us lately sucks too.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-02-10T10:55:08+00:00

    Hello Guys,

    I have the same problem, but in certain accounts and not all, for example my account and other two accounts were added successfully, but my colleagues' account gets the mention error message.

    I even tried adding his account on my laptop, still didn't work and I tried adding my account on his laptop, we receive the same error message.

    Many thanks,

    Amjad

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  2. Anonymous
    2024-12-07T20:32:49+00:00

    We own 2024 LTSC Office. How do we get the new Outlook to work with that?

    Just configure account with Outlook classic and then switch to Outlook new if that's needed.

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  3. Anonymous
    2024-12-07T19:00:15+00:00

    We own 2024 LTSC Office. How do we get the new Outlook to work with that?

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