New Outlook vs. Outlook in Microsoft 365

Anonymous
2024-01-01T21:33:52+00:00

Friends.

Can anyone tell me when to use the Outlook in Microsoft 365 and when to use the new Outlook desktop app.

I have both installed on my computers - which I suppose is unnecessary. But I don't understand the difference?

Appreciate if someone can explain this!

Outlook | Windows | New Outlook for Windows | For business

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  1. Diane Poremsky MVP 17,536 Reputation points MVP Volunteer Moderator
    2024-12-16T19:00:34+00:00

    If you like classic, ignore the try new Outlook switch - or set a reg key to hide it.

    The key you need to set is at Use Classic Outlook, not New Outlook - if you don't want to edit the registry, there are instructions to set it with opening the registry editor and a .reg file.

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  2. Anonymous
    2024-12-16T14:48:04+00:00

    IF "New Outlook" Is Replacing the free Windows Mail App. Then Why Does my Paid outlook have a radio button to switch to "New Outlook" Is this a different "New Outlooks" and why would MS push people away from an app they are paying for in lieu of a free app that lacks features present in the paid one. This has to be branding in the most confusing way possible and I want to know is there 2 separate New Outlooks or no, and if no can we remove the radio button to switch since this is creating support nightmares already. Thank you.

    my thoughts exactly...

    I am a paid subscriber to Office 365 and feel like I had the more robust app in Outlook for 365 but am seeing the button to switch to New Outlook... what does that mean???

    Microsoft - very confusing maybe you could call /name these products something differently...

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  3. Diane Poremsky MVP 17,536 Reputation points MVP Volunteer Moderator
    2024-11-06T13:17:42+00:00

    >>

    Also, you supplied the link for feature list. It is for advanced users, which the requestor probably is not. And the others asking further questions just do not see your answer, because they want to see the comparison of uncomparable. No, the two applications are hardly comparable.

    >>

    The article is for all users who are interested in knowing what is coming.

    No one said the apps are comparable - and they definitely are not. New Outlook is built on Outlook on the web, in an app framework and is a work in progress, with features added frequently. Eventually, maybe in 4 or 5 years, they might be closer - but even then, there are features in classic Outlook that cannot be ported to scripts in new outlook or if added to new outlook, won't be quite the same or as robust.

    May not be completely up to date:

    Things to look forward to in the new Outlook for Windows | Microsoft Community Hub

    Roadmap of upcoming features:

    Microsoft 365 Roadmap | Microsoft 365

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  4. Anonymous
    2024-11-06T10:14:27+00:00

    Thank you for clearly stating that "It is not (currently) a replacement for the Outlook desktop program (part of Office)". And so showing us, that Microsoft only confuses us with their switch button inviting as to go from office Outlook (proprer full-fat Outlook) to this light weight "new Outlook".

    Also, you supplied the link for feature list. It is for advanced users, which the requestor probably is not. And the others asking further questions just do not see your answer, because they want to see the comparison of uncomparable. No, the two applications are hardly comparable.

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  5. Anonymous
    2024-10-19T05:13:22+00:00

    Why is Microsoft cramming it down everyone's throats if it's not meant to replace the desktop version? We pay for Business Premium and people keep switching without realizing it's actually a downgrade to a product we pay for. It's very annoying and makes no sense to be asking people to switch in business versions of Outlook.

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