New Outlook vs. Outlook in Microsoft 365

Patient and helpful of you to share your discovery with us, JJaunts.

I thank my lucky stars I didn't have to follow the breadcrumb trail you outline.

However, further to my original comments: is it not possible for Microsoft to create some simple Code that identifies a 365-Subscriber and thus does not display the confusing invitation to 'Try The New Outlook? (top RH corner)

Why is Microsoft cramming it down everyone's throats if it's not meant to replace the desktop version? We pay for Business Premium and people keep switching without realizing it's actually a downgrade to a product we pay for. It's very annoying and makes no sense to be asking people to switch in business versions of Outlook.

I guess this would be a bad time to remind everyone about Outlook Express, huh? 🤣

I have two email accounts which I happily view via imap on my Lumia 950. Since I'm no longer allowed to see my outlook mail on the lumia (or people or weather or calendar) , I thought I'd give it a try. On the PC I clicked on the gear wheel in new outlook's caption bar, it showed me the accounts and said I have to log in. I entered the passwords and was told "Something went wrong, I may have to use an App password"

let me know when new outlook is finished.

You know that’s a great question. The Outlook Client that’s just one of many programs included in our 365 subscriptions has been my mainstay since Windows messaging and Exchange. Very powerful and deep but I think functionally what’s being referred to as the “new” Outlook is, as was mentioned, is a stripped down web interfaced version with some enhancements. That doesn’t your question in regards to marketing and Lord knows the mind of Microsoft but Karl gave the best insight I think as it pertains to functionally.

Hello Gardis_SE Hi, I'm Karl and will be happy to help you today. First, some basics The "new Outlook" is the replacement for the Windows 10 / 11 Mail, People, Calendar apps. It is essentially "Outlook on the web" (accessing an Outlook.com account via a browser), wrapped in an app framework with the added functionality to add external IMAP accounts. It is not (currently) a replacement for the Outlook desktop program (part of Office) which has a great many features not available in "new Outlook". One of the benefits of using the "new Outlook" is that all devices connecting to an IMAP account will be able to see contact /calendar data when the "new Outlook" app us used. Something which cannot be done with IMAP accounts configured in the classic Outlook desktop program (.part of Office) Things to look forward to in the new Outlook for Windows https://techcommunity.microsoft.com/t5/outlook-blog/things-to-look-forward-to-in-the-new-outlook-for-windows/ba-p/3975602 It will be a while before the "new Outlook" catches up to classic Outlook in terms of features so there is no simple "on size fits all" answer as to when one should be used over the other. For instance, POP accounts and PST files are not supported in "new Outlook". Thee is also no import / export functionality (currently) in "new Outlook" If you have any questions, don't hesitate to ask, we're here to help you further if needed.