NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-12-15T14:00:19+00:00

    Actually yes, as MS gives a Sh... No option to stay on old Mail and no option to migrate to new Outlook means - check 3rd party such as:

    Thunderbird

    eM Client

    Both are free for private use and another domain MS lost ground for no reason. If you decide for Thunderbird I would also decide for Firefox as browser instead of Edge perhaps thats the way MS will learn better not to push customers to other vendors.

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  2. Anonymous
    2024-12-18T16:38:26+00:00

    I think you are kidding, right? This is not a feature but the basic email setting functionality. You are forcing people to use new outlook while the basic functions are not ready and telling them this is the "feature", go and vote, maybe you ask us to pay extra for it going further? Not everyone finished IT studies but...

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  3. Anonymous
    2024-12-31T14:35:57+00:00

    I don't think I've seen such a crappy product shoved down users' throats than 'New' Outlook.

    This feature IS STILL NOT FIXED on the last day of 2024. Maybe next year?

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  4. Anonymous
    2025-01-04T23:36:29+00:00

    Welp...

    No resolution on this issue. And - it's after Dec. 31st, so support is now officially discontinued.

    Anyone have a good link to uninstalling Windows Mail 10 safely?

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  5. Anonymous
    2025-01-15T08:09:11+00:00

    Well - that's it. Got the final announcement in Windows Mail that services have been disconnected. Still no IMAP fix.

    So - just uninstalled Windows Mail, Windows Calendar and Outlook (new). (Update - had to uninstall People as well)

    I'll be using Thunderbird with TB sync extension for my Hotmail and Live accounts from here on out.

    Sorry Microsoft - it's been a good run Windows Mail. I'll miss you.

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