NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-01-30T18:44:27+00:00

    Add me to the list of disappointed users who cannot figure this out. /subscribe

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  2. Anonymous
    2025-01-15T21:59:36+00:00

    I really hate Microsoft.

    1. Force me to new outlook by disable the old Mail.
    2. using email as username , not let people configure .

    The outsouce all the software work and they force shitware on us.

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  3. Anonymous
    2025-01-15T08:09:11+00:00

    Well - that's it. Got the final announcement in Windows Mail that services have been disconnected. Still no IMAP fix.

    So - just uninstalled Windows Mail, Windows Calendar and Outlook (new). (Update - had to uninstall People as well)

    I'll be using Thunderbird with TB sync extension for my Hotmail and Live accounts from here on out.

    Sorry Microsoft - it's been a good run Windows Mail. I'll miss you.

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  4. Anonymous
    2025-01-04T23:36:29+00:00

    Welp...

    No resolution on this issue. And - it's after Dec. 31st, so support is now officially discontinued.

    Anyone have a good link to uninstalling Windows Mail 10 safely?

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  5. Anonymous
    2024-12-31T14:35:57+00:00

    I don't think I've seen such a crappy product shoved down users' throats than 'New' Outlook.

    This feature IS STILL NOT FIXED on the last day of 2024. Maybe next year?

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