NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-03-23T16:43:33+00:00

    Hello,

    Thank you for your help ! But could you please tell me exactly where to go when you mention "using the menu from the Control Panel"? I'd appreciate detailed steps or the exact path to follow. Thanks again !

    Just be aware this isn't connected to New Outlook - just the old Outlook 365.

    As far as I know, the only way to add accounts to Outlook (New) is within the program itself, not via the Control Panel.

    At least, that's true with Windows 10. I haven't used Windows 11 yet, so I can't speak to that.

    Cheers,

    Paul

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  2. Anonymous
    2025-03-23T15:23:35+00:00

    control panel, view as SMALL icons, select "MAIL", then "add account". Carefull to choose the "advanced "/"manual" options

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  3. Anonymous
    2025-03-23T15:05:54+00:00

    Hello,

    Thank you for your help ! But could you please tell me exactly where to go when you mention "using the menu from the Control Panel"? I'd appreciate detailed steps or the exact path to follow. Thanks again !

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  4. Anonymous
    2025-03-19T21:11:05+00:00

    I tried it to add an account by using the menu from the control panel.

    There are more fields, like an IMAP username, but adding an account is not connected to the new Outlook, and didn't helped me.

    I could solve my problem with a setting from the email provider called "Easy-Mail-Login".

    By changing this in the email provider settings, it allows me to use the emailadress instead of the username.

    With this for me it was possible to add my email accounts in the new outlook.

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  5. Anonymous
    2025-03-17T15:31:58+00:00

    I have probably found a solution:

    Control Panel (small icons)

    Mail

    add account,

    go "manual" all the way

    That only works for "old" Outlook - i.e. Outlook 365.

    The new Outlook - i.e. Outlook for the Cloud - ignores those settings.

    I will retest - but - this method has not worked previously.

    Cheers,

    Paul

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