NEW Outlook app: how to add an IMAP account with user name different from email address?

The problem is - it looks like your IMAP account name is an email address from these screencaps. That works fine.

The issue is if you have an IMAP account name that doesn't match your email address.

Nothing you've posted has indicated that you're able to add accounts where the login and email don't match.

Specifically - this screengrab seems to show account logins that are email addresses. These are created via the Add Account settings in Outlook (new), which only accepts email addresses for user names, or are imported on the first run of Outlook (new) from Windows Mail.

This screengrab is the Outlook 365 control panel and isn't connected to Outlook (new).

Thank you for sharing your screengrabs - I appreciate it!! - but I think the problem still remains.

This is what I have:

Win 10 using New Outlook that I just installed and using a M365 account with 2 IMAP's using the new Outlook. I did this inside the Control Panel "Mail" . Sorry if I'm missing something just thought I'd share how I did it.

![Image](https://learn-attachment.microsoft.com/api/attachments/2b28af2f-6a25-43b8-8105-39585c631ac8?platform=QnA

Sorry for you but it worked for me on 3 different email accounts that the email address is different than the username

Understood - but we don't believe you're using IMAP on Outlook (new). That is not wired to the control panel on Windows 10.

The behavior you're describing is current functionality for Outlook (old) aka Outlook 365 on Windows 10.

These are different email programs with different setups.

Either that - or this is new Windows 11 behavior.

Can you provide more information about your version of Windows?

Please don't spread false information! It doesn't help anyone; it just wastes time.

Sorry for you but it worked for me on 3 different email accounts that the email address is different than the username

Please don't spread false information! It doesn't help anyone; it just wastes time.