NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

67 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-10-04T09:20:04+00:00

    Hi Juhn,

    I am referring to the "NEW Outlook", the Outlook version is 1.2023.927.10 and the client version is 20230922005.15.

    As your screenshot shows, in the classic Outlook you can just specify the authentication name, in the new preview version this is missing:

    The screenshot is Italian but generally, for IMAP you can only specify the password whereby for SMTP you can specify both, user name and password. As the email address is checked for correct format, so I cannot just put the user name as mail address.

    Regards

    Peter

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-10-03T22:55:59+00:00

    Hi phoyer

    Greetings!

    Thank you for posting in Microsoft Community.

    We understand that you need help with this concern. We will work together to achieve your desired resolution.

    For me to better understand the issue, I’d like to ask a few questions:

    • What is the version and edition of your Outlook app? Go to File > Account > Product info (ex. Microsoft 365 for Business).
    • Can you please provide us a screenshot of the things that you want to achieve on your end?
    • What is your email domain name? ex. @Yahoo.com

    Are you referring to the screenshot I have provided below?

    We look forward to your reply.

    Sincerely

    Juhn Jac

    Microsoft Forum Moderator

    Was this answer helpful?

    0 comments