NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-11-05T14:28:51+00:00

    This is frankly embarrassing for Microsoft. I cannot think of an email client in the last 30 years that did not have this most basic feature. Even the most amateur hobby open source email clients can specify an imap username.

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  2. Anonymous
    2023-10-23T01:22:58+00:00

    You can vote for the feature request at https://aka.ms/AAn65i6.

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  3. Anonymous
    2023-10-22T18:40:19+00:00

    I have the same problem. I can't set a Display name different from the email address. Honestly, I find it incredible that they haven't included this "basic" field in the Desktop version.

    Furthermore, through the New Outlook Desktop App, it's not possible to leave feedback. They are pushing us to switch from the Mail app to this one.

    The version is:

    You have Microsoft Outlook Version 1.2023.1011.100 (Production).Client Version is 20231013005.12 .

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  4. Anonymous
    2023-10-22T17:47:59+00:00

    This is really really annoying. All my family email addresses have different IMAP login user names from their actual email addresses - just how the hosting provider sets them up and now we cannot use Outlook as there is now way to actually add these types of accounts. How can Microsoft miss something as obvious as providing a user name box??

    Is there any indication when this might be fixed?

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  5. Anonymous
    2023-10-04T22:46:19+00:00

    Hi phoyer

    Thank you so much for the screenshot.

    I understand the convenience of having the option to edit Outlook usernames and I suggest that you should provide feedback about the new Outlook for Windows so that our engineering team can address this concern as soon as possible.

    Feedback: How do I give feedback on Microsoft 365? - Microsoft Support

    Thank you!

    Sincerely

    Juhn Jac

    Microsoft Forum Moderator

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