NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-09-30T08:41:55+00:00

    Open command prompt (cmd.exe), change directory to where outlook.exe is located (C:\program files\microsoft office\root\office16), run> outlook.exe /manageprofiles

    This will bring up the old dialogue for setting up email accounts...

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  2. Anonymous
    2024-09-11T10:04:49+00:00

    After heavily pushing Outlook New its embarrassing that they don't even have basic setting like Name for IMAP users.

    Trash @Microsoft.

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    10 people found this answer helpful.
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  3. Anonymous
    2024-08-26T20:08:11+00:00

    I only ever use old outlook, haven’t tried new outlook but it sounds like a backward step

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  4. Anonymous
    2024-08-26T19:42:56+00:00

    I've got both old and "new" (dumb) Outlook installed and can only use control panel to set up old outlook accounts. Did you face this?

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  5. Anonymous
    2024-08-20T09:55:05+00:00

    Are we near a fix for this yet? I would like to have outlook on my computer again

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