NEW Outlook app: how to add an IMAP account with user name different from email address?

As far as I know, the only way to add accounts to Outlook (New) is within the program itself, not via the Control Panel.

At least, that's true with Windows 10. I haven't used Windows 11 yet, so I can't speak to that.

Cheers,

Paul

In Windows 10, I have verified that the only small icon in the Control Panel is "Mail (Microsoft Outlook)" and that definitely only connects to Outlook (classic), not Outlook (new). Outlook (new) ignores the Control Panel settings and also does not appear to allow the use of a login that is not the same as the email address.

I'll do a follow-up post with Windows 11 soon.

control panel, view as SMALL icons, select "MAIL", then "add account". Carefull to choose the "advanced "/"manual" options

Hello,

Thank you for your help ! But could you please tell me exactly where to go when you mention "using the menu from the Control Panel"? I'd appreciate detailed steps or the exact path to follow. Thanks again !

I tried it to add an account by using the menu from the control panel.

There are more fields, like an IMAP username, but adding an account is not connected to the new Outlook, and didn't helped me.

I could solve my problem with a setting from the email provider called "Easy-Mail-Login".

By changing this in the email provider settings, it allows me to use the emailadress instead of the username.

With this for me it was possible to add my email accounts in the new outlook.

I have probably found a solution:

Control Panel (small icons)

Mail

add account,

go "manual" all the way

That only works for "old" Outlook - i.e. Outlook 365.

The new Outlook - i.e. Outlook for the Cloud - ignores those settings.

I will retest - but - this method has not worked previously.

Cheers,

Paul