Like you, I've been with Microsoft since the early 90's. Like you, I'm befuddled with all these nonsense changes. Every day I have to go through my junk mail to see what Microsoft has unilaterally decided to move from my inbox. Like you, I can't simply paste anything into an email. That additional "read" step in the prior download which made the email content into an unreadably small font was ridiculous. And once upon a time I could find a 'sent' email by their name or subject. No longer available. Now I have to wonder when I sent it or how I titled it and scroll through all of them to find it. I'm getting pretty disgusted with this whole lot and, as you say, it's not the only game in town.