Using New Outlook on Windows for professional communication and productivity
Hi KerrieAnn Auclair
Thank you for reaching out to us.
I understand that you are having trouble adding a note to an email using Outlook. Let me help you with that.
First of all, may I know what is the version or product name of Outlook you are using? Is it Microsoft 365 Family/Personal or Business? You may refer to this link here for instructions. About Office: What version of Office am I using? - Microsoft Support
To add a note to an email in Outlook, you can use the Notes feature. Please note that this feature may not be available in older versions. Here are the steps:
- Open the email you want to add a note to.
- Click on the "Notes" button in the ribbon at the top of the screen.
- A new note window will open. Type your note in the body of the note.
- Click "Save & Close" to save the note.
If you are still having trouble adding a note to an email, please let me know and I will be happy to assist you further.
Sincerely,
ReynaldoB
Microsoft Community Forum Moderator