how do I add a note to an email using outlook

Is there a way to create a note about that stays with the email? An example of this is... I receive an email. I follow up with a call about this email with the person that sent it but during our discussion we determine more information is needed, and the other person says they will get back to me about "xyz". I then want to note that in the email and flag it for future follow up. I don't want to have to open an e-mail and a "Sticky Note" to follow up on this email. I also don't want my note to be part of the email since I may have to respond or forward this email to someone and don't want others to see my personal notes about the email.

Thanks in advance!

I found a way to do this if anyone is interested - I'm able to just type notes in the subject section (before or after subject in the original email). I normally put a star "*" before and after my note. That's just my thing to let me know I typed it and it's a note for me and I also date it. It's been working great. It asks me to save and the note is there. Can still use flags for follow-up.

This (Messageware) TakeNote app indeed does the trick to a large extent! Great that it works in Outlook Web/Online as well as in Outlook Desktop.

I did not yet figure out how to get this working on my iphone Outlook.

Pity that there is no overview of which emails contain notes - you have to open the email and the TakeNote app to see.

But even without this it is a useful app to me!

Thanks for the nice tip D A K, unfortunately it doesn't work in current versions, even on the desktop (Outlook for M365 MSO version 2405). If you disable message previews, you'll get something which seems to work (a cursor in the field), but you won't actually be able to type or even paste text inside.

This has been reported since 2012 for individual emails:

• Adding Comments To E-mail in Custom Column (Outlook 2010)
• Outlook 2013: Custom columns in emails not editable in Conversation View (Outlook 2013)

Unfortunately, although Microsoft recommended this solution as recently as 2022, that thread is now broken and locked, and Microsoft has since acknowledged in How do I add a note to an email using outlook? - previous thread unresolved that this feature is just missing.

Cutomize ribbon>> All Commands>> "7.NOTE"

Its not in the "N" Section. the icon is to the top of the list, listed as "7.NOTE"