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I am now using Outlook for Mac, version 16.79.3 (23120117) and am extremely surprised by the new layout, which is missing various information / settings.
For example, how do I add additional columns (such as Size of Mail) to the Inbox?
I also wanted to switch back to the old version. -> Legacy Outlook. But after the switch I have to enter all email accounts again. However, when entering the account under IMAP, the "Next" button is highlighted in light grey and cannot be pressed. Email accounts can therefore not be entered.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm also shocked. New Outlook has been around for YEARS now. Not clear what the true advantages are; many features are still missing. No updates recently. So WHY does it even exist?
Hi
I am on Windows 11 on a PC. I didn’t have to re enter the accounts when I switched back to classic but that was back when I first wrote the question. My parents use the new version which is still beyond basic and until Microsoft fix it I will not be upgrading Outlook. I don’t think their “web version” is any better either. I have an added column for notes so I can write what I am
waiting info I am waiting for etc beside each email. Loosing that option is just not an option. Microsoft stuffed up with this upgrade.
I'm on a PC...
I just have two accounts - my work email (Exchange Server) and my personal email (IMAP). When I upgraded to Win 11 on my old computer and setup New Outlook I didn't have to add the accounts because it was an upgrade....and switching back and forth didn't make me add the accounts again. But....I also never uninstalled either program.
When I got my new computer I had to add the accounts, but again - switching back and forth doesn't make me have to re-add the accounts... I'm sure if I uninstalled either version I would have to re-add for that version, but I've not done that.
...and YES.... It's crazy that they create an "upgrade" to a new version and take away features. I'm guessing those making those decisions don't really use the capabilities of the software. I've developed a lot of my work flow around being able to see what I want/need to see in those columns and categories. If I used New Outlook I would be way less efficient and productive.
Are you on a PC or MAC? When I choose Legacy Outlook on my Mac, it prompts me to start over with entering all my accounts. I'm hesistant to go thru that exercise but I might need to in order to regain the functionality of the Legacy Outlook. It's crazy that the new version does not allow you to see the size of emails or add "To" as a column. Those are critical features for people with multiple accounts.
Good point to check those things. I, however, haven't had any of those issues. I've jumped back and forth between New and 2016 and between New and Classic a number of times (since I have both New and Classic installed - as I previously had both New and 2016 installed)... and I've not had anything like that happen. Maybe it has something to do with how our IT people installed things... or maybe there are some server-side configurations on the Exchange server they have configured in a way that doesn't happen....I don't know enough about the backend...