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Hi.
I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so.
Sadly I cannot find it. Has it been omitted?
This was a very important tool, please reinstate this incredibly useful and productive feature.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you!! The lack of this feature made New Outlook unusable for me and a lot of people at my company. Thank you for finding a workaround! That said the lack of this feature continues to be a big miss; I hope it is introduced soon.
I use this EVERY day! When will it be available???
I have a slightly different spin on this question - I never asked for any reminders, but recently "New Outlook" has started suggesting emails that I might want to reply to from several days ago. There is an option to dismiss the reminder, and a question "Is this message reminder useful?". I'm assuming there is some kind of AI deciding which types of emails I might want to respond to, but I'd really like to know more about the decision process. How does New Outlook decide which message I might have wanted to reply to?
I suspect this AI version might be replacing the task you were trying to find. I couldn't find anywhere in settings to enable/disable or adjust the suggestions. If you see these, make sure you answer truthfully about whether or not the reminder was useful - it may impact your future suggestions. AI is here!
Editing to add - the suggestions just appear at the top of my Inbox, even though I have it sorted by Received. Suggestions clearly override my sort decision whether I want it or not.
That is indeed a new feature. You can turn it off via;
Settings-> Mail-> Message reminders
The detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.
Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.
That is indeed a new feature. You can turn it off via;
Settings-> Mail-> Message remindersThe detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.
Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.
@Roady Thank you, that's very helpful. For those having trouble finding the setting in New Outlook (like I was), it's under Settings - Mail - Layout - (scroll down, down, down to) Message Reminders.