Email reminder and follow up in New Outlook missing

Anonymous
2023-11-14T08:02:11+00:00

Hi.

I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so.

Sadly I cannot find it. Has it been omitted?

This was a very important tool, please reinstate this incredibly useful and productive feature.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-10-16T13:19:27+00:00

    I am using Classic Outlook and I don't have the functionality anymore either. I worked with a Microsoft tech over the phone months ago and when he made some changes to my Outlook (reinstalling it), I didn't have it. I don't have the bandwidth to figure this out because I tried all the suggestions.

    Now I just set up separate files with emails I need to follow up and then enter a task. Yes, it's double work but it's my workaround.

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  2. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-10-16T14:18:33+00:00

    Hello,

    I am wondering if someone could give me an update on this feature?

    I just started using the New Outlook (Oct 2024) and this is still missing I believe.

    This is a great functionality that I use in my day to day, and I will need to go back to the old Outlook unless it is there and I haven't yet found it.

    Appreciate your answer

    Custom Flags are possible now. Just right click on the item, Flag-> Custom

    Directly setting reminders on flagged items isn't possible yet, but the flagged item will be visible when you switch to the To Do module within New Outlook, where you can set a reminder.

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  3. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-10-16T14:22:08+00:00

    I am using Classic Outlook and I don't have the functionality anymore either. I worked with a Microsoft tech over the phone months ago and when he made some changes to my Outlook (reinstalling it), I didn't have it. I don't have the bandwidth to figure this out because I tried all the suggestions.

    Now I just set up separate files with emails I need to follow up and then enter a task. Yes, it's double work but it's my workaround.

    Most likely, within Classic Outlook, your account was originally configured as a POP3 account, which has full support for Flagged Items and Reminders. When your account was reconfigured by the Microsoft tech, it must have been configured as an IMAP account instead which only has limited flagging support.

    See: Follow Up Flags and Reminders for IMAP accounts - MSOutlook.info

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  4. Anonymous
    2024-10-16T15:19:19+00:00

    Thank you - I tried and it works. It is a lot of time consuming compared with how it was for me before, but at least there is a work around :-)

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  5. Anonymous
    2024-10-16T15:20:20+00:00

    Thanks! I will recommend you to read the below reply, it is also a good thing - and maybe it is the same you are doing.

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