Email reminder and follow up in New Outlook missing

Anonymous
2023-11-14T08:02:11+00:00

Hi.

I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so.

Sadly I cannot find it. Has it been omitted?

This was a very important tool, please reinstate this incredibly useful and productive feature.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

133 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-04T03:35:39+00:00

    March 04, 2024 and this feature is still missing 🤦🏼‍♂️

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-02-15T20:45:46+00:00

    I want to be able to flag for the recipients and add a reminder before I send it like I used to. I get that maybe that is still in development but if that is not the way it is being designed, please bring back this feature.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-01-31T14:57:32+00:00

    I'm reminded of many Dilbert cartoons where they use their unwitting customers for QA and testing rather than releasing fully working software. Very understandable since Microsoft is such a small company with not many resources to put towards projects like this...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-01-23T14:35:02+00:00

    That is indeed a new feature. You can turn it off via;
    Settings-> Mail-> Message reminders

    The detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.

    Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.

    @Roady Thank you, that's very helpful. For those having trouble finding the setting in New Outlook (like I was), it's under Settings - Mail - Layout - (scroll down, down, down to) Message Reminders.

    Was this answer helpful?

    0 comments
  5. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-01-23T13:46:12+00:00

    That is indeed a new feature. You can turn it off via;
    Settings-> Mail-> Message reminders

    The detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.

    Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments