Email reminder and follow up in New Outlook missing

Anonymous
2023-11-14T08:02:11+00:00

Hi.

I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so.

Sadly I cannot find it. Has it been omitted?

This was a very important tool, please reinstate this incredibly useful and productive feature.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-06-25T15:22:43+00:00

    I have been doing this "custom" date/time on Flag for Follow Up and still am not receiving any notification messages/pop ups. Am I doing something wrong? I have checked all of the settings in new Outlook and Windows.

    Please help this was an incredibly important feature for my old memory!

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  2. Anonymous
    2024-03-06T15:18:13+00:00

    Ugh! And make the location of its use easier to find (like before)!

    Thank you!

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  3. Anonymous
    2024-03-04T03:35:39+00:00

    March 04, 2024 and this feature is still missing 🤦🏼‍♂️

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  4. Anonymous
    2024-01-31T14:57:32+00:00

    I'm reminded of many Dilbert cartoons where they use their unwitting customers for QA and testing rather than releasing fully working software. Very understandable since Microsoft is such a small company with not many resources to put towards projects like this...

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  5. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-01-23T13:46:12+00:00

    That is indeed a new feature. You can turn it off via;
    Settings-> Mail-> Message reminders

    The detection of message reminders is similar to that of the Action Items Web add-in and tracking of those is similar to that of Viva Insights. This is not all AI based as this also worked pre-AI boom as well.

    Many of this is simply trigger based. For instance, when there is a question in an email that you received or sent, a reminder might show up when no emails in that thread show up after x days.

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