Email reminder and follow up in New Outlook missing

Anonymous
2023-11-14T08:02:11+00:00

Hi.

I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so.

Sadly I cannot find it. Has it been omitted?

This was a very important tool, please reinstate this incredibly useful and productive feature.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-09-06T13:54:55+00:00

    I concur

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  2. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-09-06T06:18:04+00:00

    Hi, Thanks for pontificating and making the assumption I use it to flag emails to others. You are wrong of course and I'm aware of how such flags could be seen to apply unnecessary pressure. These flags are for my benefit to help me with my email tracking.

    My reply wasn't towards you but towards Diana Phillips' reply ;-)

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  3. Anonymous
    2024-09-05T17:30:31+00:00

    Hi, Thanks for pontificating and making the assumption I use it to flag emails to others. You are wrong of course and I'm aware of how such flags could be seen to apply unnecessary pressure. These flags are for my benefit to help me with my email tracking.

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  4. Anonymous
    2024-09-04T11:26:47+00:00

    Thanks, CYP_G. that is what I ended up doing as well.

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  5. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-09-04T06:18:02+00:00

    We used to flag for the recipient with a time that had passed to turn the message red in their inbox, so they would notice it. Now, it looks like there's no way to draw attention to it in that way.

    Although effective, I can tell you that that isn't appreciated by most recipients as they have no way to reply in time when you set a date/time in the past. This puts the recipient under pressure and stress and gives them a sense of failure as they didn't comply with the request. The proper way would be to use the High Importance option for that so that it will get marked with ❗ in their Inbox.

    If you are using the flag for recipient, then set it to an appropriate time for the recipient. For instance, if it is really important, 4 hours after you expect the recipient to have read it (considering business hours).

    Abuse of features is exactly why a feature may not get implemented anymore and this happens to be such a feature as it is a low usage feature and abused by several spammers as well. I highly recommend to use the Help-> Feedback form to request the feature (Flag for Recipient) to stay and motivate why to keep the scales in favor of users and productivity. Improvements to the Flags feature is in focus now so hopefully we'll see it on the Roadmap soon and with the option to flag for recipients as well.

    FYI:

    In cases of (internal) abuse of the feature, users tend to create Message Rules to unflag the item or adjust their Conditional Formatting rules so it won't get highlighted anymore. The same applies to senders who mark all of their email as High Importance. It's a "The Boy Who Cried Wolf" kind of thing ;-)

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