I have been blocked from my hotmail account

Anonymous
2024-02-28T23:01:37+00:00

I have been blocked from my hotmail account, ******@hotmail.com, filled out form many times and they just say can't unblock at this time, please try again. I need this account unblocked, as it is attached to many accounts and I need to keep in touch with my Doctors. It is so frustrating when one cannot contact Microsoft.

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  1. Anonymous
    2024-10-01T16:51:19+00:00

    I am in the same boat no one could help and I’m waiting on a hospital appointment and I can’t afford to miss this

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  2. Anonymous
    2024-10-07T20:02:44+00:00

    I have the same problem, many time when I want to sing in to my hotmail account they asking me to change the password. I am thinking to move on e_mail. What is the point to have hotmail account if I have to change my password? For almost 20 years I have no problem but now last 2_3 months always the same problem

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  3. Anonymous
    2024-10-07T20:03:42+00:00

    The same problem

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  4. Anonymous
    2024-10-10T07:12:20+00:00

    I hope you managed to swiftly reconnect with your doctors, I can imagine that was a nightmare.

    I've had a similar issue since 2019 for an account created in 2004, just spent 2 hours with support today as I need access to some old emails and they just said the unblocking is controlled by an AI security system and proceeded to tell me what I already knew in terms of filling out the form. The form you have to fill out is pointless, I just created a brand new email account to test the system, no emails and spammed the incorrect password to get it blocked and added random answers into the form, it was unlocked immediately. Not to mention I've been charged since 2019 for Office as that same email was used for PayPal which I could not access to cancel as I could not access my email and my bank wouldn't block the transfers.

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