Sending, receiving, and organizing email in Outlook.com
I honestly don't think Microsoft is interested in helping us. I have the exact same problem and I get stuck in the same loop. I need my emails and information I have on hotmail, but I can't access them. The stupid form I have to fill out leads nowhere.
I can follow the instructions all the way to... After you enter the security code, you'll need to change your password to complete the unblocking process. Make sure you create a strong, unique password to help keep your account secure.
BUT THERE IS NO OPTION TO CHANGE MY PASSWORD
HELP!!