I am unable to login to my UNISA Microsoft account as the 2 factor authentication is linked to a cellphone number that I do not use. Any advice would be much appreciated

Hi Justin. I am having the same issue I need to reset my MFA to redo the entire process again in my case I got a new phone but I can't seek to log in a code pops up but I can't fill it In. Is there hy any chance a contact detail for the uni because of work I can't go in I want to call them and see if they can assist with my situation, unisa please

Hi Justin,

I hope you're well!

Did UNISA perhaps advise you on how we could resolve this issue? Or can they only fix it from their side? I'm having a similar issue and wanted to check if going to campus for them to fix is the best option.

Thank you.

Hi Kia,

I have also been emailing for almost 1 month! There has been no response and the phone keeps ringing. I think the best solution would be to physically visit the campus.

Hi Cadee,

I've got the same issue! Has yours been resolved yet? If so, please advise on how you went about correcting everything.

Thank you.

Yes the only way to resolve is to go to the campus.