I am unable to login to my UNISA Microsoft account as the 2 factor authentication is linked to a cellphone number that I do not use. Any advice would be much appreciated

Anonymous
2023-12-29T07:38:26+00:00

I am attempting to login to my UNISA Microsoft Outlook account as the 2 factor authentication is linked to a cellphone number that I do not have access to. Any advice would be much appreciated

Outlook | Outlook for mobile | Outlook for Android | For education

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  1. Anonymous
    2024-03-14T09:50:25+00:00

    Yes the only way to resolve is to go to the campus.

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  2. Anonymous
    2024-03-11T12:02:48+00:00

    Hi Cadee,

    I've got the same issue! Has yours been resolved yet? If so, please advise on how you went about correcting everything.

    Thank you.

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  3. Anonymous
    2024-03-11T12:00:46+00:00

    Hi Kia,

    I have also been emailing for almost 1 month! There has been no response and the phone keeps ringing. I think the best solution would be to physically visit the campus.

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  4. Anonymous
    2024-03-11T11:53:00+00:00

    Hi Justin,

    I hope you're well!

    Did UNISA perhaps advise you on how we could resolve this issue? Or can they only fix it from their side? I'm having a similar issue and wanted to check if going to campus for them to fix is the best option.

    Thank you.

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  5. Anonymous
    2024-03-07T05:28:11+00:00

    Hi Justin. I am having the same issue I need to reset my MFA to redo the entire process again in my case I got a new phone but I can't seek to log in a code pops up but I can't fill it In. Is there hy any chance a contact detail for the uni because of work I can't go in I want to call them and see if they can assist with my situation, unisa please

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